Monopoly Live Terms and Conditions

1 Eligibility and Age Requirement

To register and use Monopoly Live, you must:

• Be at least 21 years of age at the time of registration.
• Be accessing the platform from within the Philippines or as otherwise permitted.
• Not be on any self-exclusion list maintained by the platform.
• Have full legal capacity to enter into binding agreements under Philippine law.

We may ask for proof of age and identity at any point. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of withdrawals pending verification.

2 Account Registration

When you create an account on Monopoly Live, you agree to:

• Provide accurate, complete, and up-to-date personal information.
• Maintain only one active account at any time.
• Keep your login credentials confidential and not share them with any other person.
• Notify us promptly if you suspect unauthorised access to your account.
• Complete KYC (Know Your Customer) verification before initiating your first withdrawal.

Account registration requires OTP verification of your mobile number. Your account is personal to you — using it on behalf of another person is not permitted. Monopoly Live uses SSL encryption for all account sessions and data transmission.

3 Deposits and Withdrawals

All transactions are in Philippine Peso (PHP). Accepted deposit methods include Philippine bank transfer, GCash, Maya, and other local payment options available at the time of your transaction.

• Deposits are credited to your account balance after confirmation from the payment provider.
• Withdrawals are processed to the same payment method used for your most recent deposit, subject to verification.
• Minimum and maximum transaction limits apply and are displayed in the payment section of your account.
• Withdrawals may be subject to processing times which vary by payment method.
• We reserve the right to request supporting documentation for transactions above certain thresholds as part of anti-money laundering compliance.

Funds deposited into your Monopoly Live account are held for gaming purposes only. We do not pay interest on account balances.

4 Game Rules and Fair Play

Game outcomes on Monopoly Live are determined by certified Random Number Generator (RNG) systems. Each game operates according to its own rules and paytable, which are accessible within the game interface.

• It is your responsibility to understand the rules of any game before placing real-money bets.
• In the event of a technical fault or disconnection during a game, the result at the point of interruption will be used where recoverable. If the result cannot be determined, the bet will be voided and the stake returned.
• All game results are final once confirmed by the platform's system. Disputes must be raised within 14 days of the relevant transaction date.
• Sports betting results are settled according to the official result from the governing body of the relevant sport.

The RTP (Return to Player) and volatility rating for each slot and fish game title are displayed in the game information panel. These are theoretical long-term averages — individual session results will vary.

5 Bonuses and Promotions

Monopoly Live may offer bonuses, cashback, or promotional credits from time to time. When active, the specific terms governing each offer — including wagering requirements, eligible games, minimum deposits, and expiry periods — will be published alongside the promotion.

• Bonus funds are separate from your real-money balance and are subject to the terms of the specific promotion.
• Bonuses may only be used by the account holder they were issued to and are non-transferable.
• We reserve the right to withdraw or modify any promotion at any time, subject to honouring commitments already made.
• Attempting to claim bonuses through multiple accounts or by other fraudulent means will result in account closure and forfeiture of funds.

6 Responsible Gaming

We take responsible gaming seriously. All gaming on Monopoly Live is for entertainment — not as a financial strategy or a reliable source of income. Outcomes are probabilistic and no win is guaranteed.

• Deposit limits, session time limits, and cool-off periods are available in your account settings.
• Self-exclusion requests can be submitted through your account or by contacting support. Self-exclusion periods are enforced platform-wide.
• If you believe your gaming is causing financial or personal harm, visit our Responsible Gaming page for guidance and self-management tools.

We will not encourage or market to players who have self-excluded or set limits that restrict further play. Players must be 21 or older to access any game on the platform.

7 Prohibited Conduct

The following are strictly prohibited on Monopoly Live:

• Using automated software, bots, scripts, or any external tool to interact with the platform.
• Exploiting bugs, errors, or unintended features in games or the platform for financial gain.
• Colluding with other players in multiplayer games to manipulate outcomes.
• Using the platform for any money laundering, fraud, or other illegal activity.
• Opening or operating accounts on behalf of third parties.
• Attempting to access another player's account or personal information.

Detection of prohibited conduct may result in immediate account suspension, voiding of bets, and forfeiture of balances pending investigation. We reserve the right to report suspected illegal activity to relevant authorities.

8 Limitation of Liability

Monopoly Live provides its platform on an "as is" basis. While we work to maintain uptime and service quality, we do not guarantee uninterrupted access at all times.

• We are not liable for losses arising from internet outages, device failure, or technical disruptions outside our control during active play.
• We are not responsible for any decisions you make regarding your deposits or betting activity.
• Our total liability to any individual user in connection with any claim shall not exceed the amount deposited by that user in the 30 days preceding the claim.

Nothing in these terms limits liability for death, personal injury caused by negligence, or any other liability that cannot be excluded under applicable Philippine law.

9 Account Suspension and Closure

We reserve the right to suspend or close any account at our discretion, particularly where:

• There is evidence or reasonable suspicion of fraud, cheating, or prohibited conduct.
• The account holder is found to be underage.
• A self-exclusion request has been submitted.
• The account has been inactive for an extended period as specified in our inactive account policy.
• Verification documents have not been provided when requested.

You may also close your account at any time by contacting our support team. Any real-money balance at the time of closure will be returned to you via your registered payment method after verification, subject to these terms.

10 Changes to These Terms

Monopoly Live may update these Terms and Conditions from time to time. When we make material changes, we will notify registered users via email or an in-platform notification before the changes take effect.

Continued use of the platform after the effective date of any update constitutes your acceptance of the revised terms. If you do not agree to updated terms, you should close your account and withdraw any remaining balance before the effective date.

The most current version of these Terms and Conditions is always available at monopolylive.vu/terms-conditions. The date at the top of this page indicates when the document was last revised.